Privacy Policy

This policy explains how Turco & Co collects, uses, stores, and protects personal data when you use our website and commercial forms. It applies to B2B users submitting supply, buying, or contact requests.

Last updated: September 2025

Data controller

Turco & Co acts as data controller for personal data collected through this website and related commercial intake. Contact: trading@turcoandco.com. For privacy requests, use the subject line "Privacy" and include your company name.

Data we collect

Professional identity and contact details (name, email, phone, company, country, role). Commercial information you submit: commodity, volumes, specifications, origin, logistics preferences, and documents you attach or reference. Technical data: IP address, browser type, logs, and cookies necessary for security and site operation.

Purposes and legal bases

We process data to qualify and follow up commercial submissions, introduce counterparties when appropriate, perform compliance screening where permitted, communicate about your file, and meet legal obligations. Legal bases may include pre-contractual and contractual necessity, legitimate interests (fraud prevention, desk security, service improvement), consent where required (non-essential cookies), and legal obligation.

Retention

Commercial file data is retained for the duration of the relationship and for a defined period thereafter for legal, audit, and dispute purposes. Technical logs are kept for a limited period. Data no longer needed is deleted or anonymised where possible.

Recipients and international transfers

Access is limited to authorised staff and processors (hosting, email, CRM) under contract. We do not sell personal data. Counterparties receive only information necessary for a qualified introduction. Transfers outside your jurisdiction may occur; appropriate safeguards are used where required by law.

Your rights

Depending on applicable law (including GDPR where relevant), you may request access, rectification, erasure, restriction, objection, or portability. You may withdraw consent where processing is consent-based. You may lodge a complaint with a supervisory authority. Contact trading@turcoandco.com — we may verify identity before responding.

Security

We apply technical and organisational measures proportionate to risk. No transmission over the internet is fully secure; you share information at your own risk and should use secure channels for highly sensitive documents when agreed with our desk.

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